Description

Plan, direct, or coordinate the leasing, or governance activities of assigned residential real estate properties. Includes leased housing units and buildings. 

Essential Responsibilities and Functions

• Property Management
  • Investigate complaints, disturbances and violations and resolve problems following management rules and regulations within portfolio
  • Manage and oversee operations, maintenance, administration, and improvement of residential properties.
  • Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
  • Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for residential properties.
  • Direct organizational operations, projects, facility maintenance and/or repair activities
  • Act as liaison between tenants and owners and between departments or other groups to improve function or communication.
  • Portfolios are subject to change based on management decisions.
• Leasing
  • Market vacant space to prospective tenants through marketing department, advertising, or other methods.
  • Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
  • Prospecting with potential tenants through repetitive follow-ups
  • Signing Leases (sending via Docusign and setting up virtual lease signings)
  • Coordinate tenant turnover
• Record Keeping/Finances
  • Maintain operational records.
  • Direct collection of monthly rental fees, and deposits.
  • Maintain records of sales, rental or usage activity, maintenance and operating costs, or property availability.
  • Prepare financial detailed documents including financial reports and budgets for properties.
  • Analyze financial records to improve budgeting or planning.
  • Set market rents and pertinent user defined field prior to leasing season.
• Communication
  • Communicate effectively with Supervisors, Peers, Customers, or Subordinates
  • Provide excellent customer service including prompt phone calls and emails (within 24 hours)
  • Communicate organizational information to customers or other stakeholders.
• Follow timeline to send out pertinent documents at various times of the year to tenants, owners, and shareholders
• Confer with organizational members to accomplish work activities as a team.
• Promote Matchbox products, services, or programs.
• Perform on occasion manual service or maintenance tasks.
• Comply with VRLTA, Local ordinances, and applicable zoning laws.

Requirements

Requirements:

• Years of Experience: 2-5 in clerical and/or sales
• Education: Some College
• Licensed Virginia Real Estate Salesperson or Obtain Virginia Real Estate Salesperson licensing within agreed timeline
• Valid Driver’s license and meet company driving requirements